
Kassir maintains that the CIC had never asked for the documents and that, if they did mail a letter, the destruction in Syria has made it nearly impossible for a postal service to operate.
Kassir’s case, along with others like it, highlights the tenuous process of immigrating to Canada and the high stakes that come with it. Since Kassir’s story has been made public, CIC has allowed for a reopening of the case that will let his parents provide the necessary documents and hopefully be approved.
The CIC has commented on the case stating that it corresponds with applicants via their preferred method and denies any blame for the miscommunication that left Kassir’s parents in immigration limbo.