Offices that Process Canadian Immigration Applications
The case processing centres (CPCs), the centralized intake office (CIO), and the Operations Support Centre (OSC) receive and process citizenship or immigration applications. You can mail your application to these offices, but they are not open to the public and do not offer assistance with applications.
CPC in Edmonton
The case processing centre in Edmonton processes:
- extensions for temporary resident status and temporary resident permits
- work and study permits
- applications for permanent residence from protected persons and convention refugees in Canada
- applications for permanent residence for live-in caregivers
- applications for permanent residence under Caring for Children and Caring for People with High Medical Needs pathways
- applications for permenent residence under the temporary resident permit holder class
- loans for the right of permanent residence fee
CPC in Mississauga
The case processing centre in Mississauga processes applications to sponsor family members living in Canada and abroad.
CPC and CIO in Sydney
The CPC in Sydney processes:
- applications for permanent resident cards (new and renewals)
- citizenship applications (new, renouncing, revoking and resuming)
The centralized intake office in Sydney (CIO-S) receives all applications in the following categories:
- Federal Skilled Worker
- Federal Skilled Trades
- Canadian Experience Class
- Provincial Nominee Program
- Start-Up Visa
- Quebec Investors or Entrepreneurs
- Quebec Skilled Workers
- Immigrant Investor Venture Capital Class
- Federal Self-Employed Persons and Quebec Selected Self-Employed Persons
CPC in Ottawa
The case processing centre office in Ottawa (CPC-O) processes:
- visitor visa (temporary resident visa) applications from within Canada for applicants with valid status (students or temporary foreign workers only).
- permanent resident visa applications from the United States and Canada, after they have been received and deemed complete by CPC-M or CIO-S.
OSC in Ottawa
The Operations Support Centre (OSC) processes the following applications:
- International Experience Canada work permits
- In-Canada temporary resident applications submitted online
- Verification of Status (VOS)
- Replacement of valid temporary resident documents
- Amendment of immigration documents and of valid temporary resident documents
Offices for appointments
IRCC has offices across Canada as well as temporary offices that open in various locations.
These offices are not open to the public and are by appointment only.
Depending on your application, the IRCC may contact you to schedule an appointment at one of the offices listed on this page.
To make a refugee claim, bring your completed application to one of these offices. Not all of them accept refugee claims and some only accept them during specific hours. Check the list before you pick an office to bring your application to.
They also have temporary offices in different regions across Canada. These services include:
- citizenship tests,
- citizenship interviews (hearings with a citizenship judge or interviews with a citizenship officer),
- citizenship ceremonies, and
- immigration interviews (including Permanent Resident (PR) Card distribution).
Alberta
Calgary
Harry Hays Building
220 4th Avenue, SE, Room 210
Calgary, AB
T2G 4X3
Services
Refugee claims can be made between 8:00 am and 4:00 pm, Monday to Friday.
All other services are available by appointment only.
Edmonton
9700 Jasper Ave. NW, Suite 260
Canada Place
Edmonton, AB
T5J 4B8
Services
Refugee claims can be made between 8:00 am and 4:00 pm, Monday to Friday.
All other services are available by appointment only.
British Columbia
Vancouver
1148 Hornby Street
Vancouver, BC
V6Z 2C3
Fraud alert
A company called Canada Resettlement Bureau is using this address in its letters, pretending to be the IRCC. If they contacted you, report this fraud.
Services
Refugee claims can be made between 8:00 am and 4:00 pm, Monday to Friday.
All other services are available by appointment only.
Vancouver
200 – 877 Expo Blvd.
Vancouver, BC
V6B 8P8
Services
Refugee claims are not accepted at this office.
All other services are available by appointment only.
Surrey
#70 – 9900 King George Boulevard
Surrey, BC
V3T 0K9
Services
Refugee claims are not accepted at this office.
All other services are available by appointment only.
Manitoba and Nunavut
Winnipeg
269 Main Street, Suite 400
Winnipeg, MB
R3C 1B2
Services
Refugee claims can be made between 8:00 am and 4:00 pm, Monday to Friday.
All other services are available by appointment only.
New Brunswick
Fredericton
495 Prospect Street
Fredericton, NB
E3B 9M4
Services
Refugee claims can be made between 8:00 am and 4:00 pm, Monday to Friday.
All other services are available by appointment only.
Newfoundland and Labrador
St. John’s
Appointments
21 Hallett Crescent, Suite 106
St. John’s, NL
A1B 4C2
Mailing address
P.O. Box 13667, Station A
St. John’s, NL
A1B 4G1
Services
Refugee claims can be made between 8:00 am and 4:00 pm, Monday to Friday.
All other services are available by appointment only.
Northwest Territories
Yellowknife
5101 – 50 Avenue,
3rd Floor
Yellowknife, NT
X1A 3Z4
Services
Refugee claims are not accepted by this office.
All other services are available by appointment only.
Nova Scotia
Halifax
1741 Brunswick Street, Suite B110
Halifax, NS
B3J 3X8
Services
Refugee claims can be made between 8:00 am and 4:00 pm, Monday to Friday.
All other services are available by appointment only.
Ontario
Hamilton
55 Bay St. North – Ground Floor (Market St. entrance)
Hamilton, ON
L8R 3P7
Services
Refugee claims can be made between 8:00 am and 4:00 pm, Monday to Friday.
All other services are available by appointment only.
Kitchener
29 Duke Street East, 1stFloor
Kitchener, ON
N2H 1A2
Services
Refugee claims can be made between 8:00 am and 4:00 pm, Monday to Friday.
All other services are available by appointment only.
London
417 Exeter Road
London, ON
N6E 2Z3
Services
Refugee claims can be made between 8:00 am and 4:00 pm, Monday to Friday.
All other services are available by appointment only.
Niagara Falls
4318 Portage Road,
Niagara Falls, ON
L2E 6A4
Services
Refugee claims can be made between 8:00 am and 4:00 pm, Monday to Friday.
All other services are available by appointment only.
Ottawa
Appointments
235 Queen Street
Level C3 – Suite 005
Ottawa, ON
K1A 0H5
Mailing address
365 Laurier Ave. W
Office 3122
Ottawa, ON
K1A 1L1
Services
Refugee claims can be made between 8:00 am and 4:00 pm, Monday to Friday.
All other services are available by appointment only.
Mississauga
3085 Glen Erin Drive
Mississauga, ON
L5L 1J3
Services
This office does not accept refugee claims. In Toronto, submit your refugee claim to our Etobicoke office.
All other services are available by appointment only.
Toronto (Scarborough)
200 Town Centre Court, Suite 370
Scarborough, ON
M1P 4X8
Services
This office does not accept refugee claims. In Toronto, submit your refugee claim to our Etobicoke office.
All other services are available by appointment only.
Toronto (Etobicoke)
5343 Dundas Street West, Suite 105
Toronto, ON
M9B 6K5
Services
Refugee claims can be made between 8:00 am and 1:00 pm, Monday to Friday.
All other services are available by appointment only.
Windsor
1250 Walker Road
Windsor, ON
N8Y 4T4
Services
Refugee claims can be made between 8:00 am and 4:00 pm, Monday to Friday.
All other services are available by appointment only.
Quebec
Montréal
1025 St-Jacques
Montréal, QC
H3C 1G8
Services
This office does not accept refugee claims. In Montreal, submit your refugee claim to our Montreal Innovation Hub office.
All other services are available by appointment only.
Montréal (refugee claims only)
Montreal Innovation Hub
Guy-Favreau Complex
200 René-Lévesque Blvd. West, Room 010
Montreal, QC
H2Z 1X4
Services
Refugee claims can be made between 8:00 am and 4:00 pm, Monday to Friday.
Saskatchewan
Saskatoon
101 22nd Street E, Room 200
Saskatoon, SK
S7K 0E1
Services
Refugee claims can be made between 8:00 am and 4:00 pm, Monday to Friday.
All other services are available by appointment only.
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