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IRCC Offices in Canada

By Ella Bergquist March 21, 2019 (Updated April 12, 2022) 6 min. read
Immigration offices in canada
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Offices that Process Canadian Immigration Applications

The case processing centres (CPCs), the centralized intake office (CIO), and the Operations Support Centre (OSC) receive and process citizenship or immigration applications. You can mail your application to these offices, but they are not open to the public and do not offer assistance with applications.

CPC in Edmonton

The case processing centre in Edmonton processes:

  • extensions for temporary resident status and temporary resident permits
  • work and study permits
  • applications for permanent residence from protected persons and convention refugees in Canada
  • applications for permanent residence for live-in caregivers
  • applications for permanent residence under Caring for Children and Caring for People with High Medical Needs pathways
  • applications for permenent residence under the temporary resident permit holder class
  • loans for the right of permanent residence fee

Edmonton CPC mailing addresses

CPC in Mississauga

The case processing centre in Mississauga processes applications to sponsor family members living in Canada and abroad.

Mississauga CPC mailing addresses

CPC and CIO in Sydney

The CPC in Sydney processes:

  • applications for permanent resident cards (new and renewals)
  • citizenship applications (new, renouncing, revoking and resuming)

The centralized intake office in Sydney (CIO-S) receives all applications in the following categories:

  • Federal Skilled Worker
  • Federal Skilled Trades
  • Canadian Experience Class
  • Provincial Nominee Program
  • Start-Up Visa
  • Quebec Investors or Entrepreneurs
  • Quebec Skilled Workers
  • Immigrant Investor Venture Capital Class
  • Federal Self-Employed Persons and Quebec Selected Self-Employed Persons

Sydney CPC and CIO mailing addresses

CPC in Ottawa

The case processing centre office in Ottawa (CPC-O) processes:

  • visitor visa (temporary resident visa) applications from within Canada for applicants with valid status (students or temporary foreign workers only).
  • permanent resident visa applications from the United States and Canada, after they have been received and deemed complete by CPC-M or CIO-S.

CPC-O mailing addresses

OSC in Ottawa

The Operations Support Centre (OSC) processes the following applications:

  • International Experience Canada work permits
  • In-Canada temporary resident applications submitted online
  • Verification of Status (VOS)
  • Replacement of valid temporary resident documents
  • Amendment of immigration documents and of valid temporary resident documents
OSC mailing addresses

Offices for appointments

IRCC has offices across Canada as well as temporary offices that open in various locations.

These offices are not open to the public and are by appointment only.

Depending on your application, the IRCC may contact you to schedule an appointment at one of the offices listed on this page.

To make a refugee claim, bring your completed application to one of these offices. Not all of them accept refugee claims and some only accept them during specific hours. Check the list before you pick an office to bring your application to.

They also have temporary offices in different regions across Canada. These services include:

  • citizenship tests,
  • citizenship interviews (hearings with a citizenship judge or interviews with a citizenship officer),
  • citizenship ceremonies, and
  • immigration interviews (including Permanent Resident (PR) Card distribution).

 Alberta

Calgary

Harry Hays Building
220 4th Avenue, SE, Room 210
Calgary, AB
T2G 4X3

Services

Refugee claims can be made between 8:00 am and 4:00 pm, Monday to Friday.

All other services are available by appointment only.

Edmonton

9700 Jasper Ave. NW, Suite 260
Canada Place
Edmonton, AB
T5J 4B8

Services

Refugee claims can be made between 8:00 am and 4:00 pm, Monday to Friday.

All other services are available by appointment only.

British Columbia

Vancouver

1148 Hornby Street
Vancouver, BC
V6Z 2C3

Fraud alert

A company called Canada Resettlement Bureau is using this address in its letters, pretending to be the IRCC. If they contacted you, report this fraud.

Services

Refugee claims can be made between 8:00 am and 4:00 pm, Monday to Friday.

All other services are available by appointment only.

Vancouver

200 – 877 Expo Blvd.
Vancouver, BC
V6B 8P8

Services

Refugee claims are not accepted at this office.

All other services are available by appointment only.

Surrey

#70 – 9900 King George Boulevard
Surrey, BC
V3T 0K9

Services

Refugee claims are not accepted at this office.

All other services are available by appointment only.

Manitoba and Nunavut

Winnipeg

269 Main Street, Suite 400
Winnipeg, MB
R3C 1B2

Services

Refugee claims can be made between 8:00 am and 4:00 pm, Monday to Friday.

All other services are available by appointment only.

New Brunswick

Fredericton

495 Prospect Street
Fredericton, NB
E3B 9M4

Services

Refugee claims can be made between 8:00 am and 4:00 pm, Monday to Friday.

All other services are available by appointment only.

Newfoundland and Labrador

St. John’s

Appointments
21 Hallett Crescent, Suite 106
St. John’s, NL
A1B 4C2

Mailing address
P.O. Box 13667, Station A
St. John’s, NL
A1B 4G1

Services

Refugee claims can be made between 8:00 am and 4:00 pm, Monday to Friday.

All other services are available by appointment only.

Northwest Territories

Yellowknife

5101 – 50 Avenue,
3rd Floor
Yellowknife, NT
X1A 3Z4

Services

Refugee claims are not accepted by this office.

All other services are available by appointment only.

Nova Scotia

Halifax

1741 Brunswick Street, Suite B110
Halifax, NS
B3J 3X8

Services

Refugee claims can be made between 8:00 am and 4:00 pm, Monday to Friday.

All other services are available by appointment only.

Ontario

Hamilton

55 Bay St. North – Ground Floor (Market St. entrance)
Hamilton, ON
L8R 3P7

Services

Refugee claims can be made between 8:00 am and 4:00 pm, Monday to Friday.

All other services are available by appointment only.

Kitchener

29 Duke Street East, 1stFloor
Kitchener, ON
N2H 1A2

Services

Refugee claims can be made between 8:00 am and 4:00 pm, Monday to Friday.

All other services are available by appointment only.

London

417 Exeter Road
London, ON
N6E 2Z3

Services

Refugee claims can be made between 8:00 am and 4:00 pm, Monday to Friday.

All other services are available by appointment only.

Niagara Falls

4318 Portage Road,
Niagara Falls, ON
L2E 6A4

Services

Refugee claims can be made between 8:00 am and 4:00 pm, Monday to Friday.

All other services are available by appointment only.

Ottawa

Appointments
235 Queen Street
Level C3 – Suite 005
Ottawa, ON
K1A 0H5

Mailing address
365 Laurier Ave. W
Office 3122
Ottawa, ON
K1A 1L1

Services

Refugee claims can be made between 8:00 am and 4:00 pm, Monday to Friday.

All other services are available by appointment only.

Mississauga

3085 Glen Erin Drive
Mississauga, ON
L5L 1J3

Services

This office does not accept refugee claims. In Toronto, submit your refugee claim to our Etobicoke office.

All other services are available by appointment only.

Toronto (Scarborough)

200 Town Centre Court, Suite 370
Scarborough, ON
M1P 4X8

Services

This office does not accept refugee claims. In Toronto, submit your refugee claim to our Etobicoke office.

All other services are available by appointment only.

Toronto (Etobicoke)

5343 Dundas Street West, Suite 105
Toronto, ON
M9B 6K5

Services

Refugee claims can be made between 8:00 am and 1:00 pm, Monday to Friday.

All other services are available by appointment only.

Windsor

1250 Walker Road
Windsor, ON
N8Y 4T4

Services

Refugee claims can be made between 8:00 am and 4:00 pm, Monday to Friday.

All other services are available by appointment only.

Quebec

Montréal

1025 St-Jacques
Montréal, QC
H3C 1G8

Services

This office does not accept refugee claims. In Montreal, submit your refugee claim to our Montreal Innovation Hub office.

All other services are available by appointment only.

Montréal (refugee claims only)

Montreal Innovation Hub
Guy-Favreau Complex
200 René-Lévesque Blvd. West, Room 010
Montreal, QC
H2Z 1X4

Services

Refugee claims can be made between 8:00 am and 4:00 pm, Monday to Friday.

Saskatchewan

Saskatoon

101 22nd Street E, Room 200
Saskatoon, SK
S7K 0E1

Services

Refugee claims can be made between 8:00 am and 4:00 pm, Monday to Friday.

All other services are available by appointment only.

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Hello! I am one of VisaPlace's many immigration news contributors. Comment below if you have any questions or comments about this article.

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