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Using the ArriveCAN App When Traveling to Canada

By Ella Bergquist November 10, 2020 (Updated January 28, 2022) 1 min. read
ArriveCAN App for Traveling to Canada
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The Canadian government created a free app to help provide mandatory travel information required for entering Canada. As of November 21, 2020, those traveling to Canada will be able to submit their required information digitally through the ArriveCAN app. In efforts to reduce the spread of COVID-19, all travelers are required to provide contact and quarantine information upon and after arriving in Canada.

The ArriveCAN App for Canadian Travel and Immigration

Many other countries have required everyone in their country to provide their quarantine information via an app and Canada created one similar. The new ArriveCAN app will be a significant step in stopping or reducing the spread of COVID-19 in Canada by sharing information with provinces/territories and law enforcement. The benefits of having this digital app include:

How to Use ArriveCAN

ArriveCAN can be available as a mobile app or you can log in online through any browser. ArriveCAN allows you to submit your information easily and securely before arriving in Canada. The app is available to download in the Apple App Store and Google Play. The app is available for iOS, Android, and online.

Do I Need to Use the ArriveCAN App to Enter Canada?

Unless your travel is exempt then you are required to use ArriveCAN or a paper form. Once you have entered Canada you will be required to keep it installed on your phone or keep your account active online throughout your quarantine. You will need to complete daily symptom reporting for the 14 days of entering Canada. Once the 14th day of quarantine is complete, then you can delete the app.

Pre-Entry Checklist: Traveling to Canada

  1. Pre-entry test
  2. ArriveCAN receipt
  3. Proof of vaccination
  4. Have quarantine plans if positive
  5. Upload travel document to ArriveCAN
  6. Prepare for possible arrival testing (air travelers)

Do You Need Help Entering Canada?

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Peter Gianakas Avatar

Peter Gianakas

I had a great experience with Andrew Diamond from The Visa Place. Andrew was very knowledgable and helped us every step of the way. When we had a discrepancy with my spouse’s Visa Andrew helped us navigate the system in the USA. He even offered to speak directly to the customs and border control officer to help us iron out the situation. Overall the experience was very good and smooth. I highly recommend Andrew and his services at The Visa Place.

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Vanessa Gomes

I spoke with Lilly last week and she’s incredible. Very informative and you can tell she definably cares about her job. She wasn’t pushy at all and she’s there to help you figure out if this service is right for you. I’d recommend contacting VisaPlace if you’re thinkin of traveling internationally and you have questions about the different types of permits.

TK B Avatar


Great firm. They helped me with my visa at a reasonable cost. They were very responsive and most importantly compassionate about my situation. I have no hesitation to recommend them to others

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Nirmal Singh

Really the best immigration law firm. I got visa with their help, they helped me at every step. They answered every single question. I ‘d recommend 10/10

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Krista Sparkes

Extremely satisfied with the professionalism, expertise, efficiency, speed and thoroughness at which my file was managed. Fadi & Danielle are true class acts! Their response times were fantastic (especially during a high-stress period), their quality of work was phenomenal, and their willingness to go the extra mile (without hidden costs, no less!) to prepare me for my work permit interview was unmatched. I strongly recommend VisaPlace to anyone seeking legal counsel as it relates to cross-border services. Highest Regards, Krista

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Very good personal experience with this law firm. I am a Canadian and had overstayed a visa in the US and received a bar. Attorneys and staff were extremely knowledgeable. I was given accurate information with no false hopes. My case was completed and approved 3 months faster than expected. Overall, very satisfied with this firm and would highly recommend them. When you are in need of immigration assistance, it can be grave and critical to get help from someone who can be trusted – this firm is certainly trustworthy and will do whatever they can to get your case approved.

EDIT: Another great experience 5 years later with waiver renewal/lifting of my bar from the US. Very reasonable fees for the challenge of dealing with US immigration during Covid and new immigration laws. Another successful outcome with only a minor snag (not related to lawfirm). My bar was lifted and I am now free to travel to the US at will. Very satisfied.

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Allan Karumazondo

Thank You VisaPlace for your assistance in my study permit and a special mention To Alejandra,Nadia,Victoria and Khushboo . You are professional and make the process so easy and you provided me with answers to my questions through out the process. Thank you and I recommend you try this guys they are a team of professionals

VisaPlace is the perfect place to start your path to immigration.