Mark is an seasoned IT leader, project management professional and continuous improvement change agent. He developed these competencies while working across a wide variety industries inclusive of financial services, software engineering, manufacturing and retail. He worked in both large and small private and publicly held companies.

Mark has skillfully applied the fundamentals of the Toyota Production System in knowledge work, especially in the complex world of software development. These include Strategy Deployment, Standardized Work, Leader's Standard Work, Visual Management, Flow and Pull Systems, People Development to name a few.