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My family and I would like to offer you and your team our sincere gratitude and appreciation for the extra efforts you made in preparing our ultimately successful application for a temporary work permit extension. From start to finish, your reliability and attention to detail were evident. You are a pleasure to work with, and we look forward to working with you on the next phase of our immigration to Canada.
You and your team provided us with excellent and thorough advice tailored to our specific circumstances, patiently and carefully answered all of our questions, and were immediately responsive to our requests. The application you prepared was exactingly and swiftly completed.
Perhaps most impressive was your willingness and ability to then rapidly change gears and provide us with an entirely reworked application package within a matter of 2 days, after we decided to route the application differently. These efforts in particular were above and beyond, and we still marvel at how you made it happen!
Mere words can only do so much to communicate meanings and feelings. If it is true that doing work that feels rewarding brings greater job satisfaction and happiness, then I hope this letter helps give you a sense of rich rewards! You have my best wishes in your future endeavours.
Claire J. Healy, Ph.D.
Associate Curator of Invertebrate Zoology, Royal Ontario Museum
Assistant Professor, Department of Ecology & Evolutionary Biology, University of Toronto
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